Reference

singa77 Privacy Policy: What We Collect and Why

Our Privacy Policy covers every piece of information you share when you open an account, verify your identity or deposit via DANA, OVO, GoPay or QRIS.

No data sold to third partiesDANA, OVO, GoPay & QRIS wallet data protectedAccount verification kept encryptedRequest your data at any timeCookie preferences you control
singa77 singa77 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the personal data tied to your account, request a correction or ask us to delete a specific record, our support team…

Live Chat Open the chat widget inside your account dashboard. Available 24 hours a day.
Email Support Send your Privacy Policy request to the address in our site footer.
WhatsApp For Indonesian account holders, our WhatsApp line handles data access requests in English.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Every account on singa77 runs behind encrypted connections, and payment data from DANA, OVO, GoPay and QRIS is never stored in plain text.

Encrypted Storage

Your phone number, verification documents and wallet references are stored using encryption at rest. We do not expose raw payment identifiers in any account-facing screen.

Cookie Controls

We use essential session cookies to keep you logged in, and optional analytics cookies you can decline. Head to account settings and select Cookie Preferences to review your current choices.

Data Retention

Transaction records linked to QRIS, bank transfer and virtual account payments are kept for the minimum period our obligations require. After that window, records are deleted or anonymised.

Access Requests

You have the right to ask what personal data we hold about your account. Submit a request through live chat or email and we will provide a summary within the timeframe permitted under applicable rules.

Correction and Deletion

If a detail on your account is wrong — phone number, email address or payment alias — contact support to correct it. Deletion requests are reviewed and processed where local law permits.

Third-Party Sharing

We share data with payment processors such as DANA and OVO only to complete your transaction. We do not sell account data, browsing history or wallet references to marketing or advertising platforms.

Common Questions About Our Privacy Policy

The questions below cover what Indonesia account holders ask most often about how singa77 handles their personal data, what rights they have and how to exercise them. Use the contact paths in the support section above if your question is not addressed here.

We collect your phone number, email address and the verification details you submit during the phone verification step. Payment references from DANA, OVO, GoPay or QRIS are logged against your account to confirm deposit and withdrawal status.

We pass only the transaction reference to your chosen payment processor — DANA, OVO, GoPay or QRIS — to complete the transfer. We do not share your wallet ID, phone number or balance with any advertising or analytics platform.

Retention periods depend on local law and the type of record. Transaction data linked to bank transfer, virtual account or QRIS is kept for the minimum period our operational obligations require, after which records are deleted or anonymised.

Yes. Contact support via live chat or email with your registered username and a description of what you want to review. We will compile and send a summary within the timeframe applicable rules allow, where local law permits.

Open a live chat session or send an email to support. Provide your account username and the detail you want corrected — phone number, email address or payment alias. Our team will verify your identity before making the change.

We use essential session cookies to maintain your login and optional analytics cookies. Go to account settings, select Cookie Preferences and toggle analytics cookies off at any time. Essential cookies cannot be disabled as they keep the account session active.

Start with our live chat or WhatsApp support line. If your complaint is not resolved through those channels, the email address in the site footer escalates the matter to our privacy team for a formal review within 48 hours.