Reference

singa77 Legal Policies for Indonesian Accounts

singa77 operates under a clear legal framework so you know exactly how your account data, wallet activity, and access rights are handled.

Account Terms & ConditionsPrivacy & Data PolicyCookie NoticeDANA · OVO · GoPay · QRIS Usage TermsContact for Legal Requests
singa77 singa77 Legal Policies for Indonesian Accounts
LEGAL CONTACT PATHS

Reach Us for Any Legal or Policy Question

If you need to exercise a data right, dispute a transaction record, or request a copy of your account history, our support team handles legal queries…

Live Chat Available 24 hours a day, seven days a week.
Email Support Send formal legal requests, data access queries, or account-closure instructions to our support email.
Help Centre Our Help Centre contains the full text of our current terms, cookie policy, and…
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Account Rights

We handle your personal data with specific safeguards across six areas: collection, storage, access, retention, correction, and deletion.

Data Collection Scope

We collect only what is needed to operate your account: name, verified phone number, email address, and transaction history tied to DANA, OVO, GoPay, QRIS, or bank transfer deposits and withdrawals.

Cookie Policy

We use session cookies to keep you logged in, preference cookies to remember your lobby layout, and analytics cookies to improve page load speed. You can disable non-essential cookies from your browser settings at any time.

Account Security

Phone verification is required before any account access is granted. We store passwords in hashed form and never expose them in support interactions. Two-step verification is available from the Security section of your account settings.

Data Retention Period

Transaction records are retained for a minimum of five years as required by applicable financial regulation. Account profile data is deleted within 30 days of a confirmed account-closure request unless a legal hold applies.

Correction & Deletion Rights

You may request a correction of any inaccurate personal data or ask us to delete your account entirely by contacting support via email. We confirm action within three business days and issue a written confirmation on completion.

Legal Contact Person

Our designated data-handling contact is reachable through the support email listed in the Help Centre. Reference 'Legal Request' in your subject line so the message is routed directly to the correct team without delay.

Frequently Asked Legal Questions on singa77

The questions below address what Indonesian account holders ask most often about their legal rights, data handling, and how our terms apply in practice where local law permits.

Access and the application of our legal terms depend on local law in your specific region. Where local law permits, the full account terms apply. Check the Help Centre for region-specific notes before opening your account.

Send a data-access request to our support email with 'Legal Request' in the subject line. We confirm receipt immediately and deliver your data summary within three business days, covering account profile and transaction history.

Yes. All payment activity — whether via DANA, OVO, GoPay, QRIS, virtual account, or bank transfer — is recorded under the same privacy policy and retained for the minimum period required by applicable financial regulation.

You can submit an account-closure and data-deletion request through support email. We action confirmed requests within 30 days. A legal hold may delay deletion if an open transaction dispute or regulatory requirement applies.

We notify you at least seven days before material changes take effect, using the email address linked to your account. Continued login after the effective date constitutes acceptance of the revised terms.

Session and preference cookies are needed for core account functions including login persistence. Analytics cookies are optional and can be disabled from your browser settings. Disabling session cookies may affect account access.

The complete terms, privacy notice, and cookie policy are available in the Help Centre, accessible from the footer of every page. You can also download a PDF copy from the Settings section of your logged-in account dashboard.